ACCESSING CONNECT MY PROFILE ON DIFFERENT BROWSERS
JavaScript
Connect My Profile requires the use of JavaScript. Some firewalls and high-security environments disable JavaScript. If this is an issue, please contact our support team.
Session Cookies
Connect My Profile authenticated DataPages require third-party cookies to be enabled. If you are using a browser with third-party cookies disabled or cross-site tracking prevention enabled, you cannot log in to Connect My Profile applications or may have issues filtering data in reports. In this case, a default system message will be displayed to notify you of the issue.
Compatible Browsers
The platform and end-user applications support current versions of the following browsers on Windows, Mac OS, iOS and Android operating systems. You can learn more about how to enable certain settings by clicking on the browser name below.
GOOGLE CHROME
- Go to Customize and control Google Chrome in the top right corner and click Settings.
- Go to Privacy and Security.
- Click Cookies and other site data. Select the Allow all cookies radio button
MICROSOFT EDGE
- Go to Settings and more in the top right corner and click Settings.
- Click Site permissions -> Cookies and site data. Set the following options:
- Enable Allow sites to save and read cookie data (recommended).
- Disable Block third-party cookies.
MOZILLA FIREFOX
- Go to Application Menu in the top right corner and click Settings.
- From the left menu, click Privacy & Security.
- Select the Standard or Custom option. In the case of Custom option, select Cross-Site Tracking Cookies – includes social media cookies as a preference for Cookies.
SAFARI ON MAC OS
- Go to Safari -> Preferences and click Privacy.
- Uncheck the following options:
- Prevent Cross-Site Tracking
- Block All Cookies
SAFARI ON IPADS & IPHONES
- Go to Settings -> Safari.
- Under Privacy and Security, turn off the following options:
- Prevent Cross-Site Tracking
- Block All Cookies
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